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A legal disclaimer

Privacy Policy - the basics 

Security Central, Inc. (“Provider,” “we,” “us,” “our”) respects your right to privacy.  We are committed to protecting your privacy.  Your continued use of this web site (“Web Site”) and your submission of any information to us indicates that you have read, understand and agree to our Privacy Policy.

We have detailed our Privacy Policy so that you know how we collect and protect the information you decide to provide us.  This Privacy Policy will tell you:

  • What information is collected by us.

  • How we may share information.


Customer Information

 We receive and may keep information you gave us because you contact us through our Web Site to request additional information from us. This information may include: 

  • Your name

  • Your workplace

  • Your mailing address

  • Your e-mail address/IP address 

Information may also include any other personal information or unique preference information you choose to provide to us in your communication.

To the extent you have a separate monitoring or other services agreement with us, you may be utilizing Additional Functionality (as defined in our Terms of Use) through the Web Site and in connection with use of such services, we may request and you may provide certain information, including but not limited to:

  • First and last name 

  • Mailing address

  • Username

  • E-mail address 

  • Phone Number

  • Service/subscription/payment information

  • IP address/mobile device information

  • Monitoring and alarm system information

  • Account and billing information

  • Other information requested through our services 

We may also collect the above information through other communication means and in some circumstances may contact you to verify information.  Additional information may also be required if you wish to obtain additional services or information, or to resolve complaints or concerns.  We, and certain third party providers as noted below, may also collect more information from you through your participation in the interactive features available through the service. 

Automatic Information

We want you to be aware that certain tools exist to help us service and recognize you.  For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you visit our Web Site.  You may be familiar with the term “cookies”, which are unique alphanumeric identifiers.  These cookies are placed on your computer when your web browser accesses our Web Site.  We use this information to educate us on things such as how you navigate to and around our Web Site, browsing and accessing content.  If you choose, there are utilities available for purchase from independent software providers to install on your computer as well as tools/preferences you can choose through most web browsers to make Web Site visits anonymous.  Of course, cookies let you have a more satisfying Web Site experience, so we recommend that you leave them turned on.


Use of Information

Generally, we use the information you provide us to perform the services for which such data was collected, including but not limited to sharing information with governmental, law enforcement and emergency service providers in connection with our provision of security and monitoring services. Accordingly, we may use your information for a number of purposes including but not limited to the following:

  • To contact you about a submission you have made to the Web Site, including any content you provide.

  • To provide the Additional Functionality through the Web Site.

  • To contact you in connection with your request for more information or in connection with an employment application.

  • To send you e-mails or other communications about our products and services (subject to the opt out procedures in such communications).

  • To identify the number of visits (including via IP address logging) from different locations and also to block disruptive use.

  • To analyze and improve the services we offer

  • To stop disruptive or abusive behavior by our users.

  • On rare occasions, beyond our ordinary course usage of information in connection without our provision of services, to disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our Terms of Use or other contractual rights, or to protect our or others’ rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for their marketing or commercial purposes.

Within our Organization and with our Service Providers

We may share information we collect from all points of contact within our organization, including with our affiliated companies.  The information you give us and information about you may be combined with other personally identifiable information available from our records and other sources. We may share information with our service providers (including through the Additional Functionality and including payment processors) operating on our behalf to provide services to our customers.

Right to Transfer

Should we choose to sell or transfer business assets, or to engage in a transaction where it is required to share or transfer your information, it is possible that the information we possess may be transferred as part of that transaction.  We may decide to retain a copy of the information post sale or transfer.

Third Parties

Aside from the sharing set forth above, we will not share your information with any third parties.

Links to and Functionality provided by Other Sites/Service Providers

Our Web Site may offer links to other sites and may offer Additional Functionality made available through one or more of our service providers.  Such other sites and sevice providers have their own terms of use and privacy and security policies.  If you choose to visit one of these sites or utilize such functionality, you should review the policies that govern that particular site, service provider or additional functionality.


 We use commercially reasonable security technology to comply with the provisions of this privacy policy.  Although we make reasonable efforts to protect information from unauthorized use or alteration, we cannot and do not guarantee the security of all information and there is always a risk inherent in the electronic communication of information (including without limitation from unauthorized entry or use, telecommunication issues, hardware or software failure, and other factors).

 Application of This Privacy Policy

This Privacy Policy applies to all information collected or submitted to us through this Web Site.  Other affiliated entities may obtain information independently from transactions and experiences with you or from other sources.  This Privacy Policy does not pertain to that information.

Your California Privacy Rights

Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2019 will receive information regarding 2018 sharing activities). To obtain this information from us, please send an email message to with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing (if any) will be included in our response.

This Web Site does not respond to “do not track” requests.

Your Consent

By sharing information with us, you consent that we can use the information collected or submitted as described in this Privacy Policy.  We may change or add to this Privacy Policy so we encourage you to review it periodically.

April 12, 2019

Version 1.0

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